Child Psychiatry Consultancy Ltd is committed to operating transparently, safely, and in compliance with all relevant regulations. Our governance documents are set out below. If you have any questions about our policies, please contact us.
Patient-facing policies
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Complaints Procedure
How to raise a concern, our 3-stage process including independent adjudication via ISCAS, and your rights as a patient.
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Duty of Candour
Our commitment to being open and honest with families when something goes wrong with care or treatment.
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Safeguarding Policy
How we protect the welfare of children and young people. Designated Safeguarding Lead: Dr Athina Zakynthinaki.
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Consent — What You Need to Know
How we obtain and record consent, what Gillick competence means, and your right to withdraw consent at any time.
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Equality, Diversity & Human Rights
Our commitment to equitable, inclusive care — free from discrimination, with reasonable adjustments for every family.
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Privacy Policy
How we collect, use, store, and protect your personal and health data. Includes all systems and your rights under UK GDPR.
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Terms and Conditions
The terms governing use of our services — appointments, cancellations, fees, and liability.
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Governance documents
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Statement of Purpose
Who we are, what regulated activities we provide, and our aims and objectives as a healthcare provider.
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Registered details
Child Psychiatry Consultancy Ltd
Registered in England and Wales  |  Company number: 16147055
Registered address: 320 City Road, London, EC1V 2NZ
Registered Manager: Dr Athina Zakynthinaki, MBChB, MRCPsych
GMC registered  |  Member of the Royal College of Psychiatrists
ICO registered — Data Protection Lead: Dr Athina Zakynthinaki

CQC registration: Application submitted and in progress. We are currently awaiting registration with the Care Quality Commission as a provider of regulated activities under the Health and Social Care Act 2008.
Independent complaints escalation — ISCAS
Child Psychiatry Consultancy Ltd subscribes to the Independent Sector Complaints Adjudication Service (ISCAS). If you are not satisfied with how we have handled your complaint after our internal process, you have the right to refer your complaint to ISCAS for independent adjudication at no cost to you.

ISCAS: iscas.cedr.com  |  70 Fleet Street, London, EC4Y 1EU

For serious patient safety concerns you may also contact:
CQC: cqc.org.uk | 03000 616161    GMC: gmc-uk.org | 0161 923 6602